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Departments, agencies and public bodies
News stories, speeches, letters and notices
Detailed guidance, regulations and rules
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Consultations and strategy
Data, Freedom of Information releases and corporate reports
Explains how public enforcers can use increased powers from the Consumer Rights Act to stop breaches of consumer law.
Guidance for Trading Standards officers on how to enforce the hallmarking law.
This review of the role of the energy regulator is to ensure it supports a market where innovation and high standards help drive better products and services for consumers.
Advice for tour operators that applies to package travel and holidays which fall within the Package Travel, Package Holidays and Package Tours…
Advice for manufacturers and retailers on footwear labelling.
The Joint Committee of Assay Offices’ notice on silver and gold plate.
How the Competition and Markets Authority (CMA) uses its powers to gather information about suspected breaches of consumer law.
This guidance provides practical tips and advice to consumers on using trader recommendation sites.
Guidance to help you manage the security of your devices and help protect your privacy
Practical advice for anti-virus software businesses that use auto-renewing contracts in the UK.
A statement from the CMA on consumer protection law in relation to cancellations and refunds due to coronavirus
Principles and guidance on sponsors’ marks, logos and town marks.
Principles to help social media platforms comply with consumer protection law.
British Hallmarking Council guidance on selling articles of precious metal on the internet, to comply with UK hallmarking legislation.
How to ensure your terms and practices are compliant with consumer law.
Statement setting out the CMA’s views on how the law operates in relation to contracts for wedding services affected by the coronavirus pandemic.
What extended warranties are and how you can decide whether you need to buy one.
Overview of the Digital Economy Bill
Mapping of the Code of Practice for Consumer IoT Security against published standards, recommendations and guidance on IoT security and privacy.
Advice to help nurseries and early years providers understand how consumer law applies to arrangements they make with parents during the coronavirus (COVID-19) pandemic.
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