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Information about the roles and responsibilities of authorised persons, the clergy and secretaries of synagogues for marriage ceremonies.
This document contains information about Luxembourg to help HM Passport Office staff process passport applications.
This document contains information about Malta to help HM Passport Office staff process passport applications.
This guidance tells His Majesty’s Passport Office staff about our one passport per person policy.
Tells HM Passport Office staff how to establish British nationality for people born abroad when their parent was in Crown, Designated or EU community service.
Tells HM Passport Office staff about name related case notes and name related automatic case notes that the system adds automatically.
Tells HM Passport Office staff about the different types of British passports they may receive as part of a passport application.
This document contains information about Uzbekistan to help HM Passport Office staff process passport applications.
This guidance explains what a specimen passport is and how His Majesty’s Passport Office deals with requests for specimen passports.
This document contains information about Switzerland to help HM Passport Office staff process passport applications.
This document contains information about Croatia to help HM Passport Office staff process passport applications.
Tells HM Passport Office staff what to do when customers tell us about the death of a passport holder.
Tells HM Passport Office staff how to handle customers who exhibit threatening, abusive or violent behaviour.
Tells HM Passport Office staff what a concessionary passport is and who can get one.
Tells HM Passport Office staff how to check a person’s signature is genuine if we do not hold a record of their signature on main index.
This document contains information about Denmark to help HM Passport Office staff process passport applications.
This document contains information about Belarus to help HM Passport Office staff process passport applications.
This document contains information about Belgium to help HM Passport Office staff process passport applications.
Further information on the approval of premises as venues for civil marriage and civil partnerships.
The GRO's clergy newsletter contains guidance, reminders, news items and helpful information for registering marriages.
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