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This document tells HM Passport Office staff what information we need about a customer’s parents and grandparents and what to do if information is missing.
Tells HM Passport Office staff what to do if we issue a passport with an error.
Tells HMPO staff how to process passport applications for customers who urgently need a passport for urgent government business or compassionate reasons.
Tells HM Passport Office staff about the evidence needed before changing an adult or child’s name on a passport.
Tells HM Passport Office staff about birth registration and how to deal with applications where the birth is not registered, registered late or re-registered.
Tells HM Passport Office staff about the customer’s date of birth and how it must be shown on the passport and in our records.
Tells HM Passport Office staff how to add and record titles and observations on a passport.
Tells HM Passport Office staff about the identity checks they must do on passport applications from the United Kingdom and overseas.
Tells HM Passport Office staff how to return customers passports and documents to them when a final decision is made on their application.
Tells HM Passport Office staff about withdrawing passport applications.
Tells HM Passport Office staff how to add observations to passports.
Tells HM Passport Office staff about the quality, style and appearance required of passport photographs.
Tells HM Passport Office staff how adoption affects parental responsibility, nationality and passport applications.
Tells HM Passport Office staff how to process passport applications for customers who hold British national (overseas) citizenship.
Tells HMPO staff how to deal with requests from a customer who urgently needs a passport for urgent government business or compassionate reasons
This document contains information about Italy to help HM Passport Office staff process passport applications.
This document contains information about France to help HM Passport Office staff process passport applications.
If your child was conceived through sperm donation you'll need to provide additional evidence to support your passport application.
Tells HM Passport Office staff about the customer’s place and country of birth and how they must be shown on the passport and in our records.
Tells HM Passport Office staff how to deal with passport applications from customers who hold British overseas citizenship.
Don’t include personal or financial information like your National Insurance number or credit card details.
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