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This document contains useful information about Yemen which will assist His Majesty’s Passport Office staff process passport applications.
This document contains information about Thailand to help HM Passport Office staff process passport applications.
This document contains information about Cyprus to help HM Passport Office staff process passport applications.
This guidance is for HM Passport Office staff based in Newport, who deal with Welsh language Digital Fast Track and Premium service passport applications.
Tells HM Passport Office staff about identifying and handling vulnerability and safeguarding issues connected to our customers.
This document contains information about Botswana to help HM Passport Office staff process passport applications.
This document contains information about Tanzania to help HM Passport Office staff process passport applications.
This document contains information about Burundi to help HM Passport Office staff process passport applications.
This document contains information about Andorra to help HM Passport Office staff process passport applications.
This document contains information about Iran to help His Majesty’s Passport Office staff process passport applications.
This document contains information about Kyrgyzstan to help HM Passport Office staff process passport applications.
This document contains information about Barbados to help HM Passport Office staff process passport applications.
Tells HM Passport Office staff about services offered to Welsh speaking customers.
Tells HM Passport Office staff about compensating a customer or claiming compensation when something goes wrong.
This document sets out how the Identity and Passport Service (now known as HM Passport Office) will work with the Home Office.
This document explains the changes to the UK passport, which was introduced in October 2010.
Guidelines and checks for obtaining a UK passport.
Explains the roles and responsibilities of secretaries (for marriages) of synagogues at marriage ceremonies.
Find impact indicators on passport applications that were processed within target by the Identity and Passport Service.
Examples of changes introduced following customer feedback.
Don’t include personal or financial information like your National Insurance number or credit card details.
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