Fair Work Agency guidance for providers of interpreting services
This guidance aims to help providers of interpreting services comply with the Employment Agencies Act 1973 and Conduct of Employment Agencies and Employment Businesses Regulations 2003.
Documents
Details
The Fair Work Agency (FWA) has put together this guidance to help providers of interpreting services comply with the Employment Agencies Act 1973 and Conduct of Employment Agencies and Employment Businesses Regulations 2003 – both as amended.
If you provide a service that seeks to introduce interpreters to clients that require linguistic services, then this activity is likely to fall with the scope of the legislation. These requirements could apply whether you are operating in the private, public or not-for-profit sectors.
The guidance addresses:
- what is an interpreting service?
- is my interpreting/translation service an employment business or employment agency?
- the FWA view on interpreting services falling within scope of The Employment Agencies Act 1973
- general compliance with FWA legislation
- consequences of non-compliance
- where to find further information
Updates to this page
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References to Employment Agency Standards (EAS) Inspectorate changed to Fair Work Agency (FWA). From 7 April 2026 a new government agency called the Fair Work Agency (FWA) began operating. It replaced the Employment Agency Standards (EAS) Inspectorate.
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Telephone number for Employment Agency Standards Inspectorate updated.
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First published.