Anti-money laundering: communication resources
These resources are designed to support you in training yourself and your staff in aspects of your responsibilities under the anti-money laundering regulations.
Documents
Details
Use these training products to support you in training yourself and your staff on the anti-money laundering (AML) responsibilities relevant to your estate agency or art market participant business, ensuring everyone understands and complies with their legal obligations.
The lessons contained within these materials can be applied more broadly across HMRC’s supervised population.
How to use these training materials
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business owner without staff: watch the film and think about the questions in the training material. Then check the potential answers to see if you have missed anything. Not all the questions will be relevant to you if you do not employ anyone, but you should come back to them if you take on staff
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business owner with staff: use this material to run a training session. This can also be incorporated into the induction programme for new staff. We expect training sessions will take around 2 hours, although this will vary based on the size of your teams and how much time you allow for discussion
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watch the film as a group or have everyone watch the film before the session. Then put the questions to the group to prompt discussion. You can split your staff into smaller discussion groups if you like
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discussing your answers at the end of each question can be a good way to share understanding. The potential answers are just some of the things that your teams might say, and you can use them to prompt further discussions. The discussion questions are split into groups by subject, so you can focus your session on the areas you think are most relevant to your staff. This will also make it easy for you to break up the learning into more than one session if you need to
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integrate the lessons learned into your staff briefings and internal training materials, and ensure this training is recorded in your training log
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encourage your staff members to take prompt action when issues arise and to consult official HMRC guidance for further information
Why this matters
By actively engaging with these AML training films and supporting materials, you help your staff stay compliant with their obligations under Money Laundering Regulations.
Providing clear, engaging training reduces the risk of noncompliance, strengthens the businesses understanding of legal responsibilities, and helps minimise operational disruption.
Proactive training also supports compliance with your internal AML processes and reduces the likelihood of penalties, supervisory action, or business interruption.
Next steps
Use the materials provided in this pack during your internal training sessions. Regular, engaging training helps ensure staff understand their AML obligations and protects your business from potential exploitation. Encourage staff to consult GOV.UK and HMRC updates for the latest guidance and compliance information.
Contact HMRC
You should contact HMRC if your business is covered by the Money Laundering Regulations and you have a question about money laundering, this training material or you want to make a money laundering disclosure.
Details on how to contact HMRC can be found on GOV.UK.