Consultation outcome

Vets market investigation: consultation on provisional decision

• From: Competition and Markets Authority
• Published: 15 October 2025
• Last updated: 24 March 2026 — See all updates

This consultation has concluded

Read the full outcome

Summary of responses to the provisional decision report

PDF, 325 KB, 36 pages

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Detail of outcome

The CMA has published its final decision in its market investigation into veterinary services for household pets in the UK.

Feedback received

Abbey Veterinary Centre (Grimsby) Limited

PDF, 196 KB, 8 pages

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Abbey Veterinary Centre (Grimsby) Limited and Lincolnshire Veterinary Referrals

PDF, 656 KB, 75 pages

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Amwell Veterinary Practice

PDF, 4.5 MB, 6 pages

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Anonymous respondent 1

PDF, 179 KB, 11 pages

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Anonymous respondent 2

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Anonymous respondent 3

PDF, 140 KB, 3 pages

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Anonymous respondent 4

PDF, 208 KB, 13 pages

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Anonymous respondent 5

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Anonymous respondent 6

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Anonymous respondent 7

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Anonymous respondent 8

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Anonymous respondent 9

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Anonymous respondent 10

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Anonymous respondent 11

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Anonymous respondent 12

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Anonymous respondent 13

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Anonymous respondent 14

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Anonymous respondent 15

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Anonymous respondent 16

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Anonymous respondent 17

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Anonymous respondent 18

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Anonymous respondent 19

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Anonymous respondent 20

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Anonymous respondent 21

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Anonymous respondent 22

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Anonymous respondent 23

PDF, 85 KB, 2 pages

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Anonymous respondent 24

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Anonymous respondent 25

PDF, 161 KB, 8 pages

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Anonymous respondent 26

PDF, 127 KB, 4 pages

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Anonymous respondent 27

PDF, 589 KB, 12 pages

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Anonymous respondent 28

PDF, 142 KB, 3 pages

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Anonymous respondent 29

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Anonymous respondent 30

PDF, 267 KB, 4 pages

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Anonymous respondent 31

PDF, 104 KB, 7 pages

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Ardmory Veterinary Clinic

PDF, 87.9 KB, 8 pages

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Armour Veterinary Group Ltd

PDF, 92.1 KB, 4 pages

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BEVA

PDF, 166 KB, 4 pages

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Blue Cross

PDF, 627 KB, 3 pages

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Briar Vets Ltd

PDF, 95.3 KB, 8 pages

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British Veterinary Union

PDF, 268 KB, 5 pages

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British Veterinary Union Template Response

PDF, 125 KB, 4 pages

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Broadway Veterinary Group

PDF, 103 KB, 3 pages

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BVA, BVNA, BSAVA, SPVS, VMG

PDF, 605 KB, 30 pages

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CVS

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CVS Annex 2

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Dalehead Veterinary Group Ltd

PDF, 133 KB, 4 pages

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Dogs Trust

PDF, 141 KB, 4 pages

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Economic advisers to the Progressive Veterinary Association

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Ferndown Family Vets Template Response

PDF, 144 KB, 15 pages

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FIVP

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FIVP Appendix A

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Health Law & Regulation Unit, University of Liverpool

PDF, 303 KB, 4 pages

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Heath Veterinary Clinic

PDF, 307 KB, 10 pages

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Hilltop Vets

PDF, 109 KB, 13 pages

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Hook Norton Veterinary Group

PDF, 315 KB, 16 pages

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Iechyd Da

PDF, 123 KB, 3 pages

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IVC

PDF, 754 KB, 67 pages

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Linnaeus

PDF, 305 KB, 28 pages

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Medivet

PDF, 512 KB, 40 pages

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Moore Scarrott

PDF, 139 KB, 19 pages

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Mounts Bay Veterinary Centre Ltd

PDF, 156 KB, 5 pages

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National Office of Animal Health

PDF, 590 KB, 2 pages

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Northvet Veterinary Group

PDF, 218 KB, 7 pages

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PDSA

PDF, 355 KB, 10 pages

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Pet and Equine Insurance Association

PDF, 130 KB, 7 pages

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Pet People Vets

PDF, 151 KB, 15 pages

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Pets at Home

PDF, 538 KB, 52 pages

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Portland Vets Ltd

PDF, 217 KB, 4 pages

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Priory Veterinary Group

PDF, 51.7 KB, 3 pages

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Progressive Veterinary Alliance

PDF, 444 KB, 36 pages

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RCVS Knowledge

PDF, 172 KB, 3 pages

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RCVS

PDF, 301 KB, 24 pages

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Reader & Summers

PDF, 417 KB, 7 pages

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Roker Park Vets

PDF, 249 KB, 11 pages

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RSPCA

PDF, 122 KB, 5 pages

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Scott Veterinary Clinic

PDF, 178 KB, 5 pages

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South Moor Vets

PDF, 123 KB, 5 pages

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St George's Veterinary Centre

PDF, 125 KB, 4 pages

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The Association of Private Pet Cemeteries

PDF, 110 KB, 4 pages

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The Pet Vet

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The Veterinary Defence Society Ltd

PDF, 208 KB, 4 pages

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The Royal Veterinary College

PDF, 248 KB, 5 pages

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Town Vets

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Treforest Veterinary Clinic Ltd

PDF, 79.3 KB, 3 pages

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VCMS

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Veterinary Medicines Directorate

PDF, 110 KB, 2 pages

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Veterinary Schools Council

PDF, 155 KB, 2 pages

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Veterinary Voices UK Template Response

PDF, 165 KB, 13 pages

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VetPartners

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Which?

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XLVets UK Ltd

PDF, 1.27 MB, 25 pages

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Original consultation

Summary

The Competition and Markets Authority (CMA) is consulting on the provisional decision in its market investigation into the supply of veterinary services for household pets.

This consultation ran from
7am on 15 October 2025 to 11:59pm on 14 November 2025

Consultation description

In May 2024 we launched a market investigation into the supply of veterinary services for household pets. We have now published our provisional decision report. This sets out our provisional findings with respect to our competition assessment, and our proposed remedies.

We now invite you to give reasons why these provisional findings and the proposed remedies should not become final, or should be varied.

Documents

Summary of provisional decision 29 October 2025

PDF, 292 KB, 28 pages

Published 15 October 2025

Last updated 24 March 2026 + show all updates

1. 24 March 2026

   Outcome published.

2. 15 October 2025

   First published.